Monday, March 2, 2009

Considering VOIP for your Business? - 10 Good Reasons Why.

By Chris Gale

VOIP has been 'muscling in' on conventional telecoms for quite some time - here are some of the reasons why:

1. Low Cost Landline Calls - VOIP call carriers offer low call rates or inclusive national calls.

2. Cheap Mobile Calls - Most UK VOIP operators offer rates of 8-10p/min which is about the same as LCR, however using GSM gateways you can achieve rates as low as 3p/min - perfectly legal for UK businesses.

3. Low Cost Overseas Calls - as most of the distance of the call will be carried via the web - rates are either on iclusive plans or approximately 0.1p/min(UK)

4. Low Cost Line Rentals - UK ITSP's such as Gradwell offer unlimited outbound trunks deals which greatly reduce your monthly line retal costs.

5. Free Calls to Offices & Remote Workers - calls between remote workers & offices will be free when using VOIP.

6. Longer Call Recording - no need for seperate PC to handle call recordings. Recordings use little storage - a terabyte drive can store millions of calls.

7. Keep Your Phone Number - by porting your numbers to VOIP you may keep your numbers regardless of where you move to - as far as your clients are concerned - nothing has changes.

8. Automatic Call Diversion - should your PBX/phone lines/internet fail your calls will be diverted automatically to numbers of your choice

9. Shorter Contracts - many VOIP call carriers offer shorter contract lengths - typically 1-3 months - hence you can switch without penalties.

10. Improved Comms Control - change your systems, backup your PBX & create diverts remotely.

It's not always plain sailing to migrate to voiop as Companies like BT drag their heels with number porting & broadband quality varies with location. As with all telecom installations - success or failure is usually down to initial provisioning and the experience or incompetence of your installer. - 16036

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