Saturday, February 28, 2009

Top 10 Reasons to switch to a VOIP Phone System

By Darren Borne

VOIP has been 'muscling in' on conventional telecoms for quite some time - here are some of the reasons why:

1. Low Cost Landline Calls - VOIP call carriers offer low call rates or inclusive national calls.

2. Cheap Mobile Calls - Most UK VOIP operators offer rates of 8-10p/min which is about the same as LCR, however using GSM gateways you can achieve rates as low as 3p/min - perfectly legal for UK businesses.

3. Low Cost Overseas Calls - as most of the distance of the call will be carried via the web - rates are either on iclusive plans or approximately 0.1p/min(UK)

4. Low Cost Line Rentals - UK ITSP's such as Gradwell offer unlimited outbound trunks deals which greatly reduce your monthly line retal costs.

5. Free Calls to Offices & Remote Workers - calls between remote workers & offices will be free when using VOIP.

6. Longer Call Recording - Voip calls recordings need less storage capacity than convetional calls and you dont require a seperate system for recording.

7. Keep Your Phone Number - by porting your numbers to voip you can move your business anywhere and still keep your numbers.

8. Automatic Call Diversion - should your PBX/phone lines/internet fail your calls will be diverted automatically to numbers of your choice

9. Short Contracts - many ITSPs offer short contracts without tie-ins - typically 1 or 3 months leaving you free to switch should you need to.

10. Improved Comms Control - change your systems, backup your PBX & create diverts remotely.

It's not always plain sailing to migrate to voiop as Companies like BT drag their heels with number porting & broadband quality varies with location. As with all telecom installations - success or failure is usually down to initial provisioning and the experience or incompetence of your installer. - 16036

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