Our goal is to present a potential massage chair purchaser with an unbiased, thorough and comprehensive review of the Panasonice Real Pro Elite. We have developed a 5 category system to evaluate a massage chair. We give equal weight to each category and give 0 to 20 points rating and then add them up to present an overall score. Our categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. This systematic approach forces us to a disciplined method of evaluating a massage chair to help guide anyone looking at massage chairs. The Panasonic Real Pro Elite EP-3222 shiatsu massage chair price is in the Luxury range of $4,000 to $5,000.
Warranty & Customer Service: First is how the manufacturer rates in both warranty coverage and customer service. The manufacturer needs to stand behind its product. Panasonic gives a 1 year labor, 1 year parts and 1 year in-home service as well as 1 year shipping. Panasonic puts a machine life cap of 1,000 hours of use. Panasonic gives a short warranty combined with the 1,000 hour cap (for heavy users), the warranty rates as ok. The electronics company's such as Panasonic (or Sanyo) like to sell extended warranties. Panasonic offers in-home technician service and will pay for shipping for the first year. Customer service is through your retailer. Service times vary on the service center location. Overall Rating for Panasonic warranty and customer service is 15.
Comfort & Ergonomics: Massage chair recliners should fit the body and be comfortable to site on. The Panasonic Real Pro Elite has soft padded armrests. The EP-3222 has a soft upholstered detachable head pillow to support the head. Overall, the chair is comfortable to sit in. One point of restriction is the footrest. The footrest stays at a fixed length and cannot be adjusted for taller individuals. If you are taller, then you can raise the footrest horizontal and put your legs straight through. You then miss the foot compression massage. Overall Rating for Panasonic comfort and ergonomics and customer service is 17.
Ease of Use: Massage Chair manufacturers are adding more technology and features into their chairs every year. Users need to be able to quickly, easily and intuitively understand how to use the product. The Panasonic Real Pro Elite has many advanced features as well as manual options. The main remote control has the auto programs in an easy to use location. The manual controls are located inside the side panel of the remote control. Overall, this remote is fairly intuitive. The Panasonic Real Pro Elite comes with Voice Guidance which can be helpful, but usually only in the beginning or for new users. Another good feature is Focus, which enables the user to repeat the massage that just occurred. It is a repeat function, which is great if you have an area that you want to concentrate on. The Panasonic Real Pro Elite is a 17 in Ease of Use.
Key Features: The most prominent features of the Panasonic Real Pro Elite are the 33 airbags in the lower body air system and the Swede-Atsu massage system. The lower body airsytem has a total of 33 airbags and provides great coverage for the hips, thighs, buttocks, calves and feet. The compression air massage gently, but firmly squeezes the lower body to release tension and soreness. The Swede-Atsu uses rubber massage heads. These rubber massage heads coupled with the software replicate the stoking of the palms of the hand, pressing by the heal of the hand, or the kneading with the thumbs. The massage is solid and does a thorough job of relieving tension and stress. Our rating of the Panasonic EP-3222 in this category is 19.
Massage Therapy: The massage functions are included in the Real Pro Elite EP-3222 includes Four 14-minute Pre-Programs, One 5-minute Quick Program and One 14-minute Self Program has 4 full body automatic courses, 5 massage speed settings for a total combination of 14 massage courses. The automatic massage functions include the following: Shiatsu, Gentle, Deep and Refresh. Panasonic equips the EP-3222 its exclusive Swede-Atsu massage system providing a thorough and realistic array of massage therapy choices. The lower body has 33 airbags of coverage and three programs to choose from. This shiatsu massage chair provides good tension relief for the lower body and increased lateral coverage on the back. Overall Rating for the Panasonic EP-3222 massage recliner for massage therapy is 19.
How does the Panasonic Real Pro Elite EP-3222 stack up? Overall, our rating of the Panasonic is an 87/100. Panasonic continues to expand the range of capabilities of its massage chairs with greater back coverage, voice guidance and its Swede-Atsu massage system. The massage chair design is very modern, perhaps, too much so, but that is a matter of taste. Panasonic massage chair technology for both the mechanical and pneumatic provide for a thorough, firm overall massage. Panasonic needs to add an extendable footrest to accommodate taller people. Otherwise, the Real Pro Elite is a solid all-around therapeutic massage chair. - 16036
Warranty & Customer Service: First is how the manufacturer rates in both warranty coverage and customer service. The manufacturer needs to stand behind its product. Panasonic gives a 1 year labor, 1 year parts and 1 year in-home service as well as 1 year shipping. Panasonic puts a machine life cap of 1,000 hours of use. Panasonic gives a short warranty combined with the 1,000 hour cap (for heavy users), the warranty rates as ok. The electronics company's such as Panasonic (or Sanyo) like to sell extended warranties. Panasonic offers in-home technician service and will pay for shipping for the first year. Customer service is through your retailer. Service times vary on the service center location. Overall Rating for Panasonic warranty and customer service is 15.
Comfort & Ergonomics: Massage chair recliners should fit the body and be comfortable to site on. The Panasonic Real Pro Elite has soft padded armrests. The EP-3222 has a soft upholstered detachable head pillow to support the head. Overall, the chair is comfortable to sit in. One point of restriction is the footrest. The footrest stays at a fixed length and cannot be adjusted for taller individuals. If you are taller, then you can raise the footrest horizontal and put your legs straight through. You then miss the foot compression massage. Overall Rating for Panasonic comfort and ergonomics and customer service is 17.
Ease of Use: Massage Chair manufacturers are adding more technology and features into their chairs every year. Users need to be able to quickly, easily and intuitively understand how to use the product. The Panasonic Real Pro Elite has many advanced features as well as manual options. The main remote control has the auto programs in an easy to use location. The manual controls are located inside the side panel of the remote control. Overall, this remote is fairly intuitive. The Panasonic Real Pro Elite comes with Voice Guidance which can be helpful, but usually only in the beginning or for new users. Another good feature is Focus, which enables the user to repeat the massage that just occurred. It is a repeat function, which is great if you have an area that you want to concentrate on. The Panasonic Real Pro Elite is a 17 in Ease of Use.
Key Features: The most prominent features of the Panasonic Real Pro Elite are the 33 airbags in the lower body air system and the Swede-Atsu massage system. The lower body airsytem has a total of 33 airbags and provides great coverage for the hips, thighs, buttocks, calves and feet. The compression air massage gently, but firmly squeezes the lower body to release tension and soreness. The Swede-Atsu uses rubber massage heads. These rubber massage heads coupled with the software replicate the stoking of the palms of the hand, pressing by the heal of the hand, or the kneading with the thumbs. The massage is solid and does a thorough job of relieving tension and stress. Our rating of the Panasonic EP-3222 in this category is 19.
Massage Therapy: The massage functions are included in the Real Pro Elite EP-3222 includes Four 14-minute Pre-Programs, One 5-minute Quick Program and One 14-minute Self Program has 4 full body automatic courses, 5 massage speed settings for a total combination of 14 massage courses. The automatic massage functions include the following: Shiatsu, Gentle, Deep and Refresh. Panasonic equips the EP-3222 its exclusive Swede-Atsu massage system providing a thorough and realistic array of massage therapy choices. The lower body has 33 airbags of coverage and three programs to choose from. This shiatsu massage chair provides good tension relief for the lower body and increased lateral coverage on the back. Overall Rating for the Panasonic EP-3222 massage recliner for massage therapy is 19.
How does the Panasonic Real Pro Elite EP-3222 stack up? Overall, our rating of the Panasonic is an 87/100. Panasonic continues to expand the range of capabilities of its massage chairs with greater back coverage, voice guidance and its Swede-Atsu massage system. The massage chair design is very modern, perhaps, too much so, but that is a matter of taste. Panasonic massage chair technology for both the mechanical and pneumatic provide for a thorough, firm overall massage. Panasonic needs to add an extendable footrest to accommodate taller people. Otherwise, the Real Pro Elite is a solid all-around therapeutic massage chair. - 16036
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